Terms and conditions

Even if you have emailed a Reservation Enquiry, we must receive your booking in writing on our booking form together with a deposit of 30% of the total rent; the balance of your rent being due 4 weeks before your holiday starts. Non-payment of the balance of the rent by the due date shall be construed as a cancellation of the contract.

In the event of a cancellation we will make every effort to re-let the apartment, in which case all monies will be returned to you less a small administration fee, if appropriate. However, if we are unable to re-let you will be liable for the full cost of the holiday. We therefore strongly recommend that you take out cancellation insurance.

Arrival & departure times/days
Lettings commence at 3.30pm on the first day of your holiday & end at 10am on the day of departure. Change over day is Friday for Harbourside & Sail Loft and Saturday for Harvest & Drift.

Number in party
This must not exceed the maximum number stipulated in the property description

Loss, damage and care of property
The hirer is responsible for any loss or damage to the property, for taking good care of the property and leaving it in a clean and tidy condition. Cornwall Waterfront Homes reserves the right to levy a charge for any breakages or damages to the property or its contents.

Linen and towels
Linen, towels, pillowcases, sheets, duvet covers, tea towels and bathmats are provided. If there are young children in the party please bring waterproof sheets. You are requested to bring your own beach towels.

Electricity, Gas & Heating
All are included in the rent.

No pets allowed.

No smoking
We operate a non-smoking policy.

Non-availability of property
If for any reason beyond our control the property is not available on the date booked, for example as a result of flooding, all rent will be refunded in full but the hirer shall have no further claim against the owners.

Right of entry
The hirer must allow owners reasonable access to the property.

Cornwall Waterfront Homes takes every good care to ensure the accuracy of their property descriptions. All information is given in good faith & believed correct at the time of printing. We cannot be held responsible for any errors or omissions.

Please notify us promptly of any problems you may have so that we can hopefully deal with them while you are here.